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Privacy Policy

Last updated: 2025

Dreams Furniture respects your privacy. This policy explains how we collect, use, and protect your personal information.

Information We Collect

We may collect your name, contact details, address, and payment information when you enquire, place an order, or request a service.

How We Use Your Information

Your information is used to process orders, provide customer support, improve our services, and communicate offers (with your consent). We never sell or share your data with third parties for marketing purposes.

Cookies

Our website uses basic cookies to enhance your browsing experience and for analytics purposes.

Data Security

We implement industry‑standard security measures to protect your data from unauthorised access.

Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us.

Contact

For any privacy‑related concerns, email us at info@dreamssolutions.in.

Terms & Conditions

Last updated: 2025

By accessing and using this website, you agree to comply with the following terms and conditions.

Product Information

We strive to ensure that product descriptions, images, and prices are accurate. However, minor variations may occur. All prices are in INR and subject to change without notice.

Orders & Payment

Orders are confirmed only upon receipt of full or partial payment as agreed. We accept various payment methods including UPI, cards, and bank transfer.

Warranty

Warranty terms vary by product and are specified in the product manual. Warranty is void in case of misuse, improper maintenance, or unauthorised modifications.

Intellectual Property

All content on this website, including images and text, is the property of Dreams Furniture and may not be reproduced without permission.

Limitation of Liability

Dreams Furniture shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Governing Law

These terms are governed by the laws of India, and any disputes shall be subject to the jurisdiction of courts in Nashik, Maharashtra.

Refund & Cancellation Policy

Last updated: 2025

Cancellation Policy

Orders can be cancelled within 24 hours of placement for a full refund, provided the order has not been dispatched. For custom‑made furniture, cancellation is not possible after production begins.

Returns Policy

If you receive a damaged or defective product, please notify us within 48 hours of delivery. We will arrange for a replacement or repair at no extra cost.

Returns are accepted within 7 days of delivery for standard (non‑custom) products, provided they are unused and in original packaging.

Refund Process

Approved refunds are processed within 7–10 business days to the original payment method. For cash‑on‑delivery orders, refunds will be made via bank transfer.

Non‑Refundable Items

Custom‑made furniture, mattresses, and clearance items are non‑refundable unless defective.

Contact for Claims

For any refund or cancellation request, contact us at +91 7319799326 or email info@dreamssolutions.in.

Disclaimer

Last updated: 2025

The information provided on the Dreams Furniture website is for general informational purposes only. While we endeavour to keep the information accurate and up to date, we make no warranties of any kind, express or implied, regarding the completeness, accuracy, reliability, or suitability of the information.

Product Images

Product images are for illustrative purposes only. Actual colours, textures, and finishes may vary slightly due to lighting and screen differences.

External Links

Our website may contain links to external sites. We are not responsible for the content or privacy practices of those sites.

Limitation of Liability

Under no circumstances shall Dreams Furniture be liable for any loss or damage arising from the use of this website or reliance on its content.

Changes to This Disclaimer

We may update this disclaimer from time to time. Please check this page periodically for changes.